• Refresh the page.
• Clear your browser’s cache.

What should I do if the problem persists?
If the issue continues after following the steps above, please contact our support team for assistance. We’re here to help!

Contact by clicking here

Report by clicking here

For the best experience, we recommend using Google Chrome with the latest updates installed.

• A slow internet connection.
• A need to clear your browser’s cache and cookies.
• High server traffic.

• Allow up to 5 minutes for the transaction to complete.
• Refresh the page.
• Clear your browser history and cookies.
• Ensure the transaction has been successfully processed from your wallet.
• When logging in, use the same wallet you used for the transaction.
• Please note that the Game Pass price does not include transaction fees or additional charges.
• Make sure you have paid the full amount. If the system does not recognize the full payment from your wallet, it will prompt you to complete the remaining payment.
• Kindly note that Game Pass payments are non-refundable.

According to the game rules, each game may have a different number of winners. Winners are selected from the top positions on the leaderboard, and rewards are announced and visible on the Ankkawin website. Once the game time ends, winners will receive their rewards via airdrop.

Game Passes are non-refundable. Before playing, please understand that purchasing a Game Pass requires spending cryptocurrency. Your winnings are not guaranteed, as the games are skill-based. By participating, you acknowledge and accept these terms.

Yes, you can receive rewards if you achieve a top 3 position. Free game rewards are distributed monthly.

You can find the instructions for listing your game by clicking here.

• You must have a fully functional game.
• You must be the owner of the game.
• The game must not involve gambling and should be skill- and ability-based.